Would people change their bank because of customer experience? Nowadays – in the golden age of mobile devices – people do their everyday activities, including finances, mainly on their smartphones.... Read more »
Both in the telecommunication industry as in the financial world we are witnessing significant changes. Once major manufacturers (e.g. Nokia) are falling, while others (Samsung) are skyrocketing. Parallel with the... Read more »
Nowadays computers make our lives better and easier. These machines help us protect our environment, perform a surgery without human intervention or drive satellites for better communications, just to mention... Read more »
Many banks are upgrading their mobile banking with cleaner, sleeker design, intuitive navigation and alerts which allow customers to bank on-the-go easier. Research shows that people use mobile banking mostly...