Online financial management tools are developing rapidly and new and new solutions appear day by day. Since these kinds of services are considered as the future of online banking, it is essential to follow them carefully. I am going to introduce different online financial management solutions in the next couple of weeks. The first one [...]
READ MORE »2011 has not been an easy year at all: the overall economic situation was hard and several banks had to even reduce their branch networks. The online channel became vital for retail financial services providers thanks to its cost effectiveness. But usually this channel had been created as a service channel and now it has [...]
READ MORE »I am always happy when I can see good examples how banks utilize the opportunities of social media. A very nice example for that is Raiffeisen Bank Romania, who runs a great Facebook site, which is called StudentBank. In this interview, I asked Ms. Teodora Saguna, Brand Manager about their concept and experiences – thank [...]
READ MORE »I made an interview with Mr Sandor Komocsi, managing director at UniCredit Bank about the bank’s experience and strategy on the online channels. Most interesting statements were: - More than 90% of the customers use the online channels for making banking transactions. More than 60% of the customers have internet banking access, and more than 95% [...]
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The online channel is the key for future business growth for banks and online customer acquisition is an essential success factor for the online presence. One of the strongest online customer acquisition tools is the branchless account opening, however this service is quite new for the market in many countries and therefore there is a [...]
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